BP Driver Rewards frequently asked questions

Why do I have an initial balance on my card? I have not yet made a qualifying purchase.

As a thank you for becoming a valued member of BP Driver Rewards, we have extended a one-time initial reward of 10¢ off per gallon good for up to 20 gallons – just to get you started.*

Is there a fee to join BP Driver Rewards?

No. There is no membership fee.

Will my BP Driver Rewards card be accepted at all BP sites, nationwide?

The card is valid at the participating locations found here. You will not be able to earn or redeem earned Rewards at BP pumps in Alabama, non-participating BP stations, or non-BP gas stations.

How do I register my BP Driver Rewards card?

Visit www.bpdriverrewards.com and click the Register button. You will then be asked to enter your card number as well as some additional information so that BP can provide you with updates about BP programs and offers, and other specific information pertaining to your BP Driver Rewards account. Click here to review our privacy policy to see how BP uses and secures your personal information.

Does my BP Driver Rewards card need to be registered before I can earn rewards?

No. You may pick up a BP Driver Rewards card at a participating station and swipe it at the pump to start earning towards a 5¢ off per gallon reward earned after two qualifying purchases totaling 20 gallons*. Rewards will expire 90 days after the month in which they are earned. However, in order to redeem any rewards you earn, your BP Driver Rewards card must be registered.

Where on my BP Driver Rewards card can I find my account number?

Your 19-digit account number can be found on the back of your BP Driver Rewards card below the magnetic strip.

How can I use my phone number in place of swiping my card at the pump?

Your phone number can be entered at the pump at participating locations as an alternative to swiping your BP Driver Rewards card.

To use your phone number at the pump follow these instructions:
1. Press “Cancel” key
2. Enter your phone number
3. Press “Enter” key
4. Follow prompts on screen.

Look for more detailed instructions at the pump to help you with this process.

What is my default phone number?

Your default phone number is the 10-digit phone number that you may have supplied when registering for BP Driver Rewards. You can change that phone number to any 10-digit number that you prefer. Learn more here.

How do I change my phone number?

To change your phone number, you must be a BP Driver Rewards member. You will need to go to www.bpdriverrewards.com and log-in to your account. Once logged-in to your account, you will click on “update account information;” here you can update your phone number or provide an alternative 10 digit number that you prefer. This is the number that you will enter before you begin the fueling process.

Can I use the same phone number for multiple cards?

No, each card must have a unique phone number.

Will I be able to enter my phone number at the pump at all stations?

Non-participating stations as well as stations located in New Jersey will not have the capability for you to enter your phone number at the pump.

What if I don't have a BP Driver Rewards card? Can I still register for the program?

Yes. If you do not have a BP Driver Rewards card, you can request a card and provide your contact information so that a BP Driver Rewards card can be mailed to you. You can also visit a participating BP station and pick up a card and then register online here.

What if I forget my user name and/or password?

Your user name is the email address you provided when registering for BP Driver Rewards. Your password can be automatically emailed to you by clicking on Forgot Password.

How can I find out my current rewards balance?

Card members can find their BP Driver Rewards balances by logging in here.

How are rewards redeemed with the BP Driver Rewards card?

Cents per gallon rewards can be redeemed instantly at the pump at the participating locations found here. To redeem cents per gallon rewards at the pump, a card member swipes their BP Driver Rewards card at the beginning of the transaction. A member may also enter their phone number as an alternative to swiping their card at participating BP stations excluding New Jersey. The prompter then asks if they would like to redeem their rewards. If they choose yes, the price automatically rolls back to the amount of cents per gallon rewards available. The maximum rewards allowable for each purchase is automatically used up for 20 gallons each transaction. However, the price will never roll back to less than $.109 per gallon.

May I combine my BP Driver Rewards with my BP Visa® Rewards?

Unfortunately, no. BP Driver Rewards may not be combined with BP Visa Rewards or any other BP rewards.

What if a card member wants to make a balance inquiry at a site?

Balance inquiries can be initiated by the cashier at the register. Once initiated, the card member swipes their BP Driver Rewards card on the PIN pad. The earned rewards amount will be printed on a receipt.

What if the pump doesn't respond to a BP Driver Rewards card that is swiped or Phone Number that is entered?

The card may not be activated, or the BP location you are at is not participating in the program. For details on how to activate your BP Driver Rewards card please visit www.bpdriverrewards.com. To find participating locations, please visit our Station Finder.

How can a BP Driver Rewards card member get credit for a qualifying fuel purchase if they forgot to bring their BP Driver Rewards card to the pump?

If a member’s BP Driver Rewards card is unavailable, they can enter their phone number or alternate 10-digit number at the beginning of a transaction at participating BP sites. If a BP Driver Rewards member does not yet have a registered phone number or alternate 10-digit, they can call 877.852.3025 a maximum of three times in 90 days. When calling, please be prepared to provide the information found on your receipt: Transaction ID; Transaction Date; Total Spend; Total Gallons; Price Per Gallon; and the address or Site ID of the BP station where you purchased fuel.

* Valid for a single use only, up to 20 gallons. Any unused rewards are forfeited. May not be combined with any other offers. Rewards expire 90 days after the end of the month they are earned. Rewards are earned and redeemable at participating locations with operable transaction networks. See our Terms & Conditions and participating locations for further details.